Privacy Policy

Last Updated: August 25, 2025

At smilereadybali.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We only collect limited information necessary to process your appointment deposits and payments through our payment gateway partner (Xendit).
This may include:

  • Full name
  • Contact details (such as email or phone number if provided during payment)
  • Payment details (handled securely by Xendit)

We do not store or process sensitive payment details such as your credit/debit card numbers on our servers. All financial transactions are processed directly by Xendit, in compliance with their security standards.

2. How We Use Your Information

Your information may be used for:

  • Processing appointment deposits and payments.
  • Sending you confirmation or relevant communication regarding your booking.
  • Improving our customer service and clinic experience.

3. Data Sharing

We do not sell or share your personal data with third parties, except:

  • With Xendit for payment processing.
  • When required by law or governmental regulations.

4. Data Retention

We only keep your information as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Rights

You have the right to:

  • Request access to your personal data.
  • Ask us to correct or delete your information (where legally applicable).
  • Withdraw consent for future communications.

6. Cookies & Tracking

Our website may use cookies or basic analytics tools to improve user experience. These do not collect personal financial details.

7. Security

We take reasonable security measures to protect your data. However, please note that no online transmission or storage method is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Smile Ready Bali
📞 Phone: +62 812-9590-6161
📧 Email: app.smilereadybali@gmail.com